# Catalina Leyva

Director of Retention and Social Commerce

CRM Director with over 6 years of experience in driving customer loyalty and satisfaction. I possess a deep understanding of customer behavior and how to develop and implement strategies that increase customer retention rates, revenue, and profitability. I am passionate about building lasting relationships with customers and believe that a customer-centric approach is key to success.

[LinkedIn](https://www.linkedin.com/in/catalinaleyva/)

Catalina Leyva's Collection

[**Scaling TikTok Shop**

TikTok Shop](https://superfiliate.com/field-guide/video/scaling-tiktok-shop-by-catalina-leyva)

[**Strategies for collaborating with creators**

TikTok Shop](https://superfiliate.com/field-guide/video/strategies-for-collaborating-with-creators-by-catalina-leyva)

[**TikTok Live**

TikTok Shop](https://superfiliate.com/field-guide/video/how-to-think-about-starting-tiktok-live-as-a-brand-by-catalina-leyva)

[**TikTok Live**

TikTok Shop](https://superfiliate.com/field-guide/video/promotion-types-to-lean-into-on-tiktok-by-catalina-leyva)

[**TikTok Live**

TikTok Shop](https://superfiliate.com/field-guide/video/how-to-prepare-your-tiktok-live-calendar-by-catalina-leyva)